Terms of service

Last updated: November 3, 2026

About these terms

This online store is operated by PAINTED ROSE BOUTIQUE INC., trading as Painted Rose, at 755 Bedford Avenue, 1st Floor, Brooklyn, NY 11205, United States. These terms describe purchases made through our online store. Please read the product information and the shipping, return, and privacy policies before ordering.

Products and prices

Product pages describe the available item, options, and current price. Choose the required size, color, and quantity before checkout. Images may appear different across screens; the product description and selected option should be reviewed together. Contact us if any detail is unclear.

All prices and payments are in U.S. dollars. Product prices exclude applicable sales tax. Any applicable tax and shipping cost are disclosed at checkout before you submit payment. A price change applies to future orders and does not retroactively change a completed order.

Placing an order

Provide complete and accurate contact and delivery details. The purchase contract is formed when payment succeeds. An automated message acknowledging receipt of an order is not, by itself, a notice that the order has shipped.

If we identify an error, an unavailable item, or another issue that prevents fulfillment, we will contact you rather than substitute a different item or charge an unexpected amount without your agreement. If we cannot fulfill an order, we will cancel the affected unshipped item and promptly refund the amount due. Shipping delays are handled as described in our shipping policy and as required by applicable law.

Delivery, returns, and cancellation requests

Our shipping policy explains the service area, free standard shipping, order cut-off, and processing and transit estimates. Our return and refund policy explains the 30-day dispatch window, item condition, mail-in method, return postage, and refunds. These policies apply to purchases from this store.

Contact us promptly to request a change or cancellation. We cannot promise a change after an order has shipped; eligible items can be returned under our return policy. This does not restrict cancellation or other rights provided by law.

Use of this website

Use the store lawfully. Do not interfere with its operation, attempt unauthorized access, submit malicious code, or use another person's payment information without permission. Our content and the rights of other content owners remain protected by applicable intellectual property law.

Privacy and updates

Our privacy policy explains how personal information is handled. If these terms change, the updated version will display a new revision date. The terms in effect when an order was placed govern that order, subject to applicable law.

Nothing in these terms excludes a right or remedy that cannot lawfully be excluded.